About Teleworx

TeleWorx was established in 2016 aiming to provide high-quality contact center and business process outsourcing (BPO) services to our clients located in Egypt, GCC, and offshore markets.
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Technology solutions to help businesses and societies flourish

In the today’s economy, your business interacts with a staggering number of customers, partners and employees. TeleWorx empowers you to manage these interactions, efficiently and intelligently, liberating your vision and transforming your performance.

Our services will enable our customers to manage every kind of customer interactions efficiently and intelligently through the whole life cycle starting with prospecting going through acquisition and value management and ending with customer care and support consuming all the available communication channels while integrating easily with our open platform that facilitates the interaction process with end users while maintaining clean and track able set of customer interactions history and provide an insight access to better identify and assure quality standards are met.

Having a service delivery center located in Egypt gives us access to an unlimited talent pool of multilingual professionals that can cover any business aspect while maintaining low cost and easy management of recruitment cycles. Also the high importance of the outsourcing industry for the Egyptian economy gives us the access to huge benefits and governmental support that will directly reflect on our services.

Discover our company

Experience the culture that make us stand out.

  • Our challenges

    At TeleWorx we think of outsourcing as a partnership not just a service and it is with this notion in mind that we have structured our organization, our processes and our technology platform.

  • Our Values

    TeleWorx believes that its capabilities, experience, and price performance, makes it a strong contender for providing the outsourcing service required by any business since TeleWorx is ensuring high level of quality measures and Operational controls.

  • Meet the our team

    A dedicated executive team with high experience in outsourcing management. Team members are being involved in this industry for around 10 years and are equipped with the technical expertise and specialist understanding knowledge necessary to respond effectively.

  • Careers with us

    TeleWorx enormously invests in people, process and technology thus; it is persistently prepared with sufficient and efficient staffing resources and equipped with all the facilities and resources to meet all technical specifications of the various systems.

Why choose us

Our Values Are the Foundation of Our Prosperity

  • Integrity

    To promote the highest standards of ethics and conducts, making it a shared responsibility among everyone in the organization

  • Quality

    To endeavor the highest level of service by ensuring our rendered services meet and potentially exceed market expectations

  • Commitment

    To deliver quality products and services that positively impact performance both inside and outside the organization

  • Innovation

    To come out with new creative ideas with the promise to take excellence to the next level.

  • Teamwork

    To work together across different cultures and share our ideas, technologies and talents to achieve and sustain profitable growth.

Stop wasting time and money on technology. Let’s get started

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Vision & Mission

TeleWorx aspires to be a regional leader in the outsourcing industry through a continuous commitment to the highest standards of performance, To provide quality Outsourcing services in compliance with international standards. Our customized solutions focus on each client’s needs and objectives. Efficiency and innovation of our people are the pillars of achieving clients’ satisfaction and sustainable growth.